WHAT IS THE ENHANCED MEMBERS CLUB?

OUR MEMBERS CLUB IS DESIGNED FOR CUSTOMERS WHO WISH TO HAVE THEIR CAR MAINTAINED TO THE HIGHEST STANDARD ON A REGULAR BASIS. IT'S DEDICATED AND TAILORED MAN HOURS ALLOCATED TO WORKING ON YOUR VEHICLE AND IT'S WHAT YOU WANT COMPLETING FROM MONTH TO MONTH. IT'S EXCLUSIVE DISCOUNTS AND OFFERS WITH ENHANCED VALETING. IT'S PRIORITY BOOKING FOR WHEN WE LAUNCH ENHANCED DETAILING LATER THIS YEAR, AND IF THAT WASN'T QUITE ENOUGH, IT'S EXCLUSIVE DISCOUNTS WITH CAREFULLY SELECTED LOCAL BUSINESSEs and a donation to a members voted charity each month!

SO, HOW DOES THE ENHANCED MEMBERS CLUB ACTUALLY WORK?

• THE STANDARD SUBSCRIPTION IS A MONTHLY VISIT CONSISTING OF A DEDICATED 3 HOUR TIMESLOT WHERE WE WILL CONDUCT A BESPOKE SERVICE TAILORED TO YOUR NEEDS

• THE PLATINUM SUBSCRIPTION IS A MONTHLY VISIT CONSISTING OF A DEDICATED 4 HOUR TIMESLOT WHERE WE WILL CONDUCT A BESPOKE SERVICE TAILORED TO YOUR NEEDS AND IS RECOMMENDED FOR THOSE WITH LARGE VEHICLES, ALLOWING MORE TIME FOR ADDITIONAL WORK AFTER THE BASIC WASH STAGES HAVE BEEN COMPLETED

• YOU CHOOSE HOW YOU’D LIKE THE TIME SPENT – NO VISIT WILL BE EXACTLY THE SAME, WE WILL TAILOR OUR WORK TO THE NEEDS OF YOUR VEHICLE EACH MONTH

• WHEN JOINING THE MEMBERS CLUB YOU WILL RECEIVE A MEMBERSHIP CARD ALLOWING YOU TO OBTAIN DISCOUNTS FROM CAREFULLY SELECTED LOCAL BUSINESSES

HOW ARE THE 3 HOURS A MONTH TAILORED TO SUIT ME?

• UPON JOINING THE CLUB, WE WILL COMPLETE OUR SIGNATURE PROTECTION PACKAGE (WORTH UP TO £195 ON A LARGE VEHICLE), WHICH ENSURES YOUR VEHICLE IS AT ITS BEST POSSIBLE STANDARD TO MAINTAIN ON A MONTHLY BASIS.

• WE WILL DISCUSS AND AGREE ON A “BASE” PACKAGE WHEN YOU JOIN, AND EACH MONTH WE WILL ARRIVE AND COMPLETE THE AGREED BASE PACKAGE AT AN AGREED TIME.

• IF YOU NEED ADDITIONAL WORK COMPLETING, CONTACT US AND LET US KNOW. WE WILL THEN DISCUSS HOW YOUR “BASE” PACKAGE WILL BE MODIFIED TO COMPLETE THE ADDITIONAL WORK REQUIRED. FOR EXAMPLE – IF ONE MONTH YOU HAVE NOTICED A SCRATCH ON YOUR VEHICLE AND WANT US TO WORK ON THAT, WE CAN AGREE THAT FOR THAT MONTH WE REMOVE THE SEAT CLEANING AND FOCUS ON THE SCRATCH INSTEAD! IT REALLY IS THAT SIMPLE!

WHAT ARE THE BENEFITS TO JOINING THE MEMBERS CLUB?

• REGULAR VISITS FROM A MEMBER OF THE ENHANCED VALETING TEAM TO KEEP YOUR CAR LOOKING ITS BEST, AND ALSO HELPS RETAIN SELL ON VALUES / PREVENTS END OF LEASE PENALTIES!

• MEMBERSHIP CARD ALLOWING YOU TO OBTAIN DISCOUNTS FROM SELECT LOCAL BUSINESSES. AS A PRIORITY, WE WILL CONTINUE NETWORKING AND ADDING NEW AND LOCAL BUSINESSES TO THE CLUB, BUT CURRENTLY WE HAVE OVER 10 BUSINESSES COMMITTED TO PROVIDING DISCOUNTS TO CLUB MEMBERS!

• AN INITIAL PROTECTION PACKAGE TO BRING YOUR VEHICLE UP TO THE REQUIRED STANDARD. THIS IS AN IN-DEPTH PROCESS, TAKING BETWEEN 5 AND 6 HOURS AND WORTH UP TO £195. YOU’RE ALREADY SAVING MONEY!

• UP TO 3 FREE CARBON CLEANS A YEAR, WHICH CAN BE SHARED BETWEEN FAMILY MEMBERS AT THE SAME ADDRESS.

• PRIORITY BOOKING ACCESS AND DISCOUNTS AT ENHANCED DETAILING WHEN LAUNCHED LATE 2022.

• FULLY MOBILE – AT HOME OR AT WORK, WE COME TO YOU!

GREAT! HOW DO I JOIN?

• THE ENHANCED MEMBERS CLUB IS PRICED AT £99 A MONTH FOR THE STANDARD SUBSCRIPTION AND £124.99 A MONTH FOR THE PLATINUM SUBSCRIPTION. IF YOU HAVE A LARGE VEHICLE THEN WE WOULD RECOMMEND CONSIDERING THE PLATINUM SUBSCRIPTION, LEAVING US TO GET MORE SUBSTITUES DONE ALONGSIDE THE BASE PACKAGE.

• PAID BY DIRECT DEBIT ON THE 1ST DAY OF THE MONTH. IF YOU NEED ANOTHER DAY THEN PLEASE LET US KNOW SO WE CAN SCHEDULE DATES APPROPRIATELY.

• USE THE CONTACT FORM OR CHECKOUT BELOW, AND WE WILL BE IN TOUCH TO SCHEDULE YOUR INITIAL PROTECTION PACKAGE AND 2 FURTHER SLOTS FOR THE FOLLOWING 2 MONTHS. THE MEMBERS CLUB IS A MINIMUM COMMITMENT OF 3 MONTHS, HOWEVER WE'RE SURE ONCE YOU JOIN YOU WON'T WANT TO BE WITHOUT US!

• FOR FURTHER QUESTIONS PLEASE SEE OUT FAQ’S BELOW.

Is three hours long enough?

Surprisingly, we can get a lot done in three hours! The three hours starts from when we start working on your vehicle, so if we arrive at 8am and it takes 15 minutes to shuffle cars around and set up the equipment, the three hours starts from 8:15am and runs until 11:15am.

What happens if the work I want completing takes more than three hours?

Once you join the members club you will have access to a private page on our website which will detail your base package. On a monthly basis we will arrive and complete the base package on your vehicle. If one month you’ve noticed a scratch appear on your car and you want us to work on that, we will modify the base package accordingly with what we think would be good substitutes based on time and your vehicle. If you wanted the additional work completed on top of the base package then we can quote accordingly, apply the 25% discount we offer to members and leave it up to you to decide!

When does the three hours start?

The three hours starts from the moment we start working on your vehicle. Set up and tidy away times are not included so you should expect us to be with you for around three and a half hours.

You mentioned a charity donation, can you explain more?

Something we’ve always been keen to do is give back, or help those less fortunate than ourselves. Starting in January 2023 we will allow members to vote from a shortlist of charities and the most voted will receive 5% of all members club subscriptions. IF we have 50 of you in the members club that’s a minimum donation of £250 to charity each month!

I have multiple vehicles, can I incorporate that into the Members Club?

The Members Club is designed for one vehicle per subscription. If you want work completing on another vehicle then you are of course welcome to use the 25% discount we offer to members for work completed on additional vehicles or if you’re after more regular work then a second subscription can be purchased for another vehicle.

I want my vehicle cleaned more than once a month, is the Members Club for me?

We have designed the Members Club to be a fully customizable visit on a monthly basis. If you would like an interim clean, so more towards a two weekly visit then we recommend booking our half valet which you can use your 25% discount for.

Why do you start the initial visit with the signature protection package?

A couple of reasons… firstly our signature protection package sets the benchmark. This is a real in depth process and really will make you fall in love with your car again. A vehicle which receives this level of work prior to monthly visits is much easier to maintain. This means we are able to focus on additional work, or substituting as little as possible to complete the work which you want doing. We want to give the best to our members. The members club is our new baby, so we feel it’s only right to give you the best possible services available.

How do we plan what gets done on a monthly basis?

If we do not already know you or your car, we will start with an initial phone call to make sure the members club is right for you. You will then purchase the members club subscription on our website which creates your account. We will create you a private page on our website where you will be able to see the base package we have agreed as well as photos of your vehicle. If you want to make changes to your base package or make substitutes then contact us and we will update your package.

How does the discount card work with other businesses?

After joining the Members Club you will receive a welcome pack. This will contain your Members Club discount card which can be used to obtain the specified discounts with the businesses listed below. All you have to do is make the service aware you’re an Enhanced Members Club member and show your discount card and you’ll receive the specified discount. Please note, businesses can request to see proof of ID and refuse discounts at their discretion should they suspect any fraudulent activity.

We are working hard to continue adding businesses to the Members Club, who in turn are prepared to offer discounts directly to members. See below for some businesses already involved and get in touch if you have a company and are interested in getting more customers through the door! Companies will be added below shortly!